Frequently Asked Questions (FAQs)

YES, we do! If you would like to choose a card for your company or yourself to send out for the holidays, birthdays or other ocassions - you can choose any card and CMP will include your PERSONALIZED GREETING to the inside of the card.

If you would like to have CUSTOM printing, please include the phrase in the COMMENTS field when checking out. An email with a PROOF will be sent to you for APPROVAL before any cards printed. There is an additional charge for this service, based on quantity.

CMP will also MAIL them for you for an additional fee.

UPDATED - There are three (3) ways to place an order - Call (800/326-7825) - we would love to hear from you!; Fax (866/224-9925); Email - orders@cmpmarket.com or 24/7 - on the website.

CLICK HERE to download an order form

Our office hours are 9:00am to 3:00pm Pacific Standard Time, Mon-Thurs & Fri til 12:00pm PST, excluding major holidays.

STORE OWNERS/DISTRIBUTORS: Until your account is approved, you will only see RETAIL pricing. Once your account is approved and you login, the site will reflect wholesale/distributor pricing from that point forward in the cart.

There are three (3) ways to place an order - Call (800/326-7825) - we would love to hear from you!; Fax (866/224-9925); Email - orders@cmpmarket.com or 24/7 - on the website.

Our office hours are 9:00am to 4:00pm Pacific Standard Time, Mon-Thurs & Fri til 3:00pm, excluding major U.S. holidays.

PLEASE NOTE: All orders for delivery outside the United States will have to be paid BEFORE the order is shipped. The only payments accepted for non-US countries is credit card. Credit cards must be verifiable - meaning we will need detail information about the owner of the card/banking information etc. Please call or email for specific details.

Yes, you will receive a confirmation via e-mail within 48 - 72 hours, along with a copy of your invoice and tracking information if you have provided an email.

At CMP, we guarantee that all the products we sell are of the highest quality. It is our goal to make sure that each customer is 100% satisfied with his or her purchase. We do know that sometimes returns are unavoidable due to defective items or a wrong choice. If you must return an item, please be sure to read our Returns Policy carefully before doing so.

At CMP, we will do our very best to all ALL orders processed within 3 - 4 days and shipped the fastest, most efficient way (usually USPS Priority Mail).

Yes. Individual consumers may order our products online. Additionally, they may purchase a catalog and enjoy browsing through the catalog from home and call or fax their order in. Have a "Card Party" and invite your friends and order together. What fun!

UPDATED - currently, there NO minimum order. We encourage you to order what you need, when you need it. So, if you want to give a new card a test drive or if your budget is small, order just 3 pieces. All pricing on the website is for individual pieces (unless noted)

Yes, we do charge freight. Customers are responsible for all shipping charges from FOB - Reno/Sparks, NV. All orders are shipped the "best value" - USPS or UPS - standard for most packages. Expediated shipping is available. Please advise during checkout if you have a preference. Freight charges are based on current market value - depending on method of shipping. Please visit our Shipping Information page for more detailed information.

Yes. International orders will incur an additional charge of $10.00 per order.

Payment terms for international orders is credit card only which must be verifiable before the order will be processed. Please visit our Shipping Information page for more detailed information.

CMP offers the following payment terms: COD (established customers only), Net terms (with credit approval - click HERE to download our credit sheet), Pre-pay (established customers only - entitles you to receive FREE FREIGHT) and credit card - Visa, MasterCard, American Express and Discover. All new/first-time orders are Credit Card only. International Orders are credit card only with verifiable information.

RETAIL/ALL OTHER CUSTOMERS: The only form of payment accepted is credit card or money orders. We do not accept checks.

Absolutely. We use the very latest in SSL (Secure Socket Layer) encryption technology to safeguard your private information. Check for the "lock" symbol on your browser window during critical steps in the checkout process to ensure that your information is safe.

What will appear on your credit card statement is ComstockMarketPlace along with our toll free phone number should you not recognize our name. That number is 1-800-326-7825 or 775-856-9400.

For INDIVIDUAL ORDERS: Of course! Although it need not be said we still receive inquires asking whether orders are shipped discreetly. Your order will show up in either a USPS priority mail box or a plain brown box/plain envelope with the return address of CMP Inc. There is no indication of what is contained within the box or the nature of the products.

Upon request, we can provide you with free display material to maximize your sales, which include rack header cards and pocket header for your displays. CLICK HERE for category descriptions.

In some areas, we do have sales associates who will come and service your racks, show you any new products and help with ordering and returns upon approval. Please call our office to see if we have have sales associate in your area.

If you would like to service the rack yourself, we can provide you with an inventory sheet of purchased products and help you in determining which cards may need to be replaced/echanged for newer styles. You may obtain a BEST SELLER LIST of our products at any time by clicking HERE.

We NO LONGER offer display racks thru Comstock. We can however provide you with the names of companies that sell the display racks, slat & regular wall acrylic strips or tabletop displays. You may order directly from these companies via their websites. CMP will offer you an offset for the purchase of these displays when a copy of your paid invoice is submitted. The credit will be applied to your next order. Display racks are offered in a number of colors and pocket counts. Cards are 5x7 in size. All rack purchases are offset with card/merchandise at retail value. For example: a rack cost $90. We will offset the cost of the rack with cards at retail value - average price per dozen is $17.70/$35.40 retail, so you would receive 2.5 dozen offset for the cost of the rack. For further information regarding the types of racks available, please CLICK HERE or contact Customer Service.

Cards can be ordered in ANY quantity needed. Want to give a new card a test drive, order 3 pieces. Know that one card is a Best Seller, order 12 or 24. All prices reflected on our website are in pieces - allowing you to order WHAT you need, WHEN you need it. Giftbags, coupons, invitations, etc. can be ordered in single pieces.